- Put a mason jar in your office for every person who asks you for tech support.
- Label each jar with the name of one of your colleagues who asks you for help
- Place a marble in person x's jar every time they ask you
- Photograph your jars at the end of everyday
- After 30 days make a 15 second video that shows the evolution of the filling jars
- Gather the people in the boardroom
- Show them the video
- Explain to them that each marble represents a a time when one of them asked you to do something that took time away from your substantive duties
- Hand each person the jar with their name on it
- Tell them that it represents the karma you've built up over the past month and to kindly remember that when you come asking them to do something for you
Friday, 3 August 2012
How to stop being tech support in 30 days
Be warned this is a radical approach to a complex problem as such it would require a certain degree of intestinal fortitude to pull off; I came to it on the fly in a moment of guerilla inspired creativity during the Next Generation of Government Summit last week:
If all that fails, just wear the T-Shirt.
Originally published by Nick Charney at cpsrenewal.ca subscribe/connect
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